Even in my darkest moments, I never give up hope. But I’m in my darkest moments now. Maybe this is the very stuff that keeps me alive. I can’t explain it really. Some folks call me a negative pessimist, but I’m not. I complain, yes. But I’m actually an optimist. I fight. And I am hopeful.
I spent half the day putting together paperwork that would hopefully appeal to my insurance company regarding the differences in transgender body types: FTM. MTF, and FTN. I thought I was pretty clear and polite. I added notes from Dr. Mosser (world-renowned top surgeon in San Francisco) with illustrations on where nonbinary people prefer their incision scars–and why it relieves their dysphoria. Curved lines seem to be reminders of what was previously there. Wouldn’t that make sense to anyone with empathy for nonbinary people?
Well, maybe it wouldn’t if your insurance company has a bogus trans team on your medical board. My doctor’s office (my PCP) submitted this referral yesterday, with my excellent letter, Dr. Mosser’s notes and illustrations, with a page and a half on nonbinary’s equal rights. It was submitted at 11:00 am and denied by 3:30 pm. WTF?!
There is also nothing for me to download off the portal to see WHY it was denied. No explaination.
A lot of the times in the past, they have re-routed these “denials” to other plastic surgeons in the netowrk (surgeons that have never heard of top surgery or trans people)–just so I couldn’t appeal the denial if I wanted to. By the time I try to come back to appeal it, the original referral is stale-dated. Meanwhile these other surgeons treat me like a freak and discriminate my kind. I’m telling you, IEHP (my insurance company) does this on purpose!
After crying for 20 minutes, I wrote to the Ombudsman, but I won’t hear back from them for three business days. My impatience doesn’t last that long. I suppose I can start a Civil Rights complaint though.
I can call my insurance company again to talk to my social worker on the “Trans Team” (I’ve spoken to her a few times. Her name is Irene), but yesterday they said I never had a social worker. Can you believe all this shit?
Is this all worth $15,000? Let it be known, I’m on a fixed income. I’m fucking disabled and have been for many years. By law, the state is supposed to help me, so it’s the injustice that enrages me, not being in debt the rest of my life, and I will be.